Qalreno Fashion Return Policy

Thank you for shopping with Qalreno.

We want every customer to enjoy a positive experience when purchasing women’s apparel from our store.

This Refund Policy explains how we handle return requests, product concerns, exchanges, and refunds for orders placed through qalreno.com.

Finding the Right Fit

Before purchasing, customers are encouraged to review product information carefully, including:

• Size charts
• Product measurements
• Color options
• Fabric details
• Style information

Because clothing fit can vary depending on body shape and personal preference, customers should select sizes based on the information provided on each product page.

Return Requests

Customers may contact Qalreno regarding return or refund requests for situations including:

• Incorrect item received
• Damaged product received
• Product quality concerns
• Order fulfillment issues

Return requests should be submitted within:

14 days after delivery

Clothing Return Conditions

For hygiene and product quality reasons, returned clothing items should meet the following requirements:

• Items must be unworn.
• Items must be unwashed.
• Items must be free from stains, odors, or damage.
• Original tags and packaging should be included when applicable.

Items that show signs of use may not qualify for return.

Size and Appearance Considerations

For fashion products, slight differences may occur due to:

• Screen display settings
• Lighting during photography
• Fabric characteristics
• Manufacturing variations

These differences are not considered product defects when the item generally matches the product description.

If you receive an item with a confirmed issue, please contact our support team for assistance.

How To Start a Return

To request a return or refund review, please provide:

• Order number
• Customer name
• Product information
• Reason for the request
• Photos when applicable

Our customer service team will review your request and provide further instructions.

Refund Processing

After an approved return is received and inspected, refunds will be processed through the original payment method.

The completion time may vary depending on:

• Payment provider
• Banking institution
• Processing procedures

Customers will receive confirmation after the refund has been issued.

Items Not Covered

Refund requests may not apply to:

• Items returned after the allowed timeframe
• Clothing that has been worn, washed, or altered
• Products damaged after delivery due to improper handling
• Items returned without required order information

Order Cancellation

If you need to cancel your order, please contact us as soon as possible.

Cancellation requests can only be considered before the order enters preparation or shipment.

Once an order has been shipped, cancellation may no longer be available.

Contact Qalreno

For questions regarding returns, refunds, or order assistance, please contact:

Brand Name:
Qalreno

Website:
qalreno.com

Website Operator:
Ningbo Hongmu Digital Technology Co., Ltd.

Business License Entity:
Ningbo Hongmu Digital Technology Co., Ltd.

Registered Address:
Room 072, Centralized Office, B1008, Building 1,
No. 8 Xingye Avenue,
Ningbo Free Trade Zone, Zhejiang Province, China

Email:
service@qalreno.com

Customer Service Phone:
+1 2053506188