Terms of Service

Last Updated: September 30, 2026

Qalreno Shopping Terms

Welcome to Qalreno.

These Terms of Service outline the conditions for using qalreno.com, including viewing fashion collections, purchasing apparel, and accessing customer assistance.

By visiting our website or completing a purchase, you agree to these terms and the related policies provided on our website.

1. Our Online Fashion Store

Qalreno provides an online shopping experience featuring women’s apparel, including sweaters, tops, dresses, and other fashion items.

Our website allows customers to:

  • Explore available collections
  • Review product details
  • Place orders
  • Receive order-related support

The website is operated by:

Ningbo Hongmu Digital Technology Co., Ltd.

2. Choosing Products

Fashion products may vary based on design, material, manufacturing process, and personal preferences.

Before purchasing, customers should review:

  • Product descriptions
  • Available sizes
  • Color options
  • Material information
  • Product images

Please note:

  • Colors may appear differently depending on screen settings.
  • Fabric texture may vary slightly from images.
  • Fit may differ depending on individual body shape.

3. Fashion Product Information

Qalreno aims to provide accurate information about each product.

However, minor differences may occur due to:

  • Lighting conditions during photography
  • Different display devices
  • Production variations

Such differences do not affect the general quality or intended use of the product.

4. Account, Checkout and Customer Responsibilities

When placing an order through qalreno.com, customers agree to provide accurate information, including:

  • Name
  • Contact details
  • Shipping address
  • Payment information

Customers are responsible for reviewing order details before completing checkout.

Incorrect information may affect order processing or delivery.

5. Payment and Order Processing

Orders are processed after successful payment confirmation.

Qalreno may review or cancel orders when necessary, including cases involving:

  • Incorrect pricing information
  • Payment authorization issues
  • Product availability limitations
  • Suspicious transaction activity

If changes are required, customers will be contacted using the information provided during checkout.

6. Delivery and After-Sale Support

Shipping arrangements are handled according to our Shipping Policy.

Delivery times may vary depending on:

  • Destination
  • Carrier service
  • Customs procedures
  • External circumstances

For questions regarding orders, returns, or product concerns, customers may contact our support team.

7. Returns Related to Apparel Products

Return and refund requests are handled according to our Return & Refund Policy.

Customers should ensure returned items meet the applicable requirements, including:

  • Product condition
  • Original packaging where applicable
  • Return request timeframe

For questions regarding sizing, damaged products, or incorrect items, please contact customer service.

8. Website Content and Usage

All materials available on qalreno.com, including:

  • Product photos
  • Descriptions
  • Website graphics
  • Brand content

are protected by applicable laws.

Users may not copy, reproduce, or use website materials for unauthorized commercial purposes.

9. Third-Party Services

Qalreno may use third-party providers to support website functions, including:

  • Payment processing
  • Delivery services
  • Website technology
  • Analytics services

These providers may operate under their own terms and privacy policies.

10. Privacy Protection

Customer information collected through qalreno.com is handled according to our Privacy Policy.

By using our website, you acknowledge that personal information may be processed for order fulfillment, communication, and service improvement.

11. Service Changes

Qalreno may update website features, product collections, or these Terms of Service when necessary.

Any updated terms will be published on this page.

Contact Qalreno

For questions regarding these Terms of Service, please contact:

Website Operator:
Ningbo Hongmu Digital Technology Co., Ltd.

Business License Entity:
Ningbo Hongmu Digital Technology Co., Ltd.

Registered Address:
Room 072, Centralized Office, B1008, Building 1,
No. 8 Xingye Avenue,
Ningbo Free Trade Zone, Zhejiang Province, China

Website:
qalreno.com

Email:
service@qalreno.com

Customer Service Phone:
+1 2053506188