Shipping Policy

Qalreno Fashion Delivery Guide

Thank you for shopping with Qalreno.

We want every customer to enjoy a smooth shopping experience from checkout to delivery. This Shipping Policy explains how orders from qalreno.com are prepared, shipped, and delivered.

Order Processing Information

Once your order has been successfully placed and payment has been confirmed, our team will begin preparing your items.

Orders are generally processed within:

1–3 business days

Processing may take slightly longer during:

  • Seasonal shopping periods
  • Promotional events
  • Higher order volume periods

After shipment, a confirmation email with tracking information will be sent.

Fashion Item Delivery

Qalreno provides delivery services for women’s apparel, including sweaters, tops, dresses, and other clothing collections.

Before delivery, customers should review their order details, including:

  • Product style
  • Size selection
  • Color choice
  • Shipping address

Please note that:

  • Clothing colors may vary slightly due to lighting and screen settings.
  • Fabric texture may appear different from digital images.
  • Fit may vary depending on individual body measurements.

Shipping Methods

Regular Shipping

Estimated delivery:

10–20 business days after shipment

Delivery times depend on:

  • Destination location
  • Carrier operations
  • Customs procedures
  • Local delivery conditions

Express Delivery

Where available, express shipping options may be provided during checkout.

Estimated delivery:

5–10 business days after shipment

Applicable shipping fees will be displayed before payment confirmation.

Order Tracking

Tracking details will be provided after your package has been shipped.

Please allow several business days for tracking information to become active in the carrier system.

If you need help with shipment updates, please contact:

Email:
service@qalreno.com

Phone:
+1 2053506188

Shipping Fees and Additional Charges

Shipping costs are calculated according to:

  • Delivery destination
  • Package weight
  • Selected shipping method

The final shipping cost will be shown during checkout.

For international orders, customers may be responsible for:

  • Import duties
  • Customs fees
  • Local taxes

These charges are determined by local regulations.

Delivery Problems

If your package has a problem after shipment, please contact our customer support team.

Common issues include:

  • Package delays
  • Damaged items
  • Incorrect delivery information
  • Missing items

Please provide:

  • Order number
  • Customer name
  • Description of the issue
  • Supporting photos if required

Our team will review your request and provide assistance.

Updating Delivery Information

If you need to change your shipping address after placing an order, please contact us as soon as possible.

Once an order has entered the shipping process, we cannot guarantee that changes can be completed.

Contact Information

For questions about shipping, delivery status, or order assistance, please contact:

Brand Name:
Qalreno

Website:
qalreno.com

Website Operator:
Ningbo Hongmu Digital Technology Co., Ltd.

Business License Entity:
Ningbo Hongmu Digital Technology Co., Ltd.

Registered Address:
Room 072, Centralized Office, B1008, Building 1,
No. 8 Xingye Avenue,
Ningbo Free Trade Zone, Zhejiang Province, China

Email:
service@qalreno.com

Customer Service Phone:
+1 2053506188